30 Minute Skills: Interviewing Traumatized Sources

The New England First Amendment Coalition launched last year a monthly educational series featuring short, practical lessons on journalism and the First Amendment.

The goal of the program — called “30 Minute Skills” — is to provide reporters and other citizens knowledge they can use immediately in newsgathering, data collection, storytelling and other areas of journalism and First Amendment law.

The lessons will be provided in a 30-minute format to accommodate the demanding schedules faced by many working in New England newsrooms. The program is free and open to the public. Registration for each lesson is required.


Interviewing Traumatized Sources

January 25 | 12 p.m. ET

According to the Dart Center for Journalism and Trauma, there is a concept that some psychologists and advocates for victims call “the second wound.” It refers to the collateral damage that hasty and thoughtless journalism can do to victims of trauma and other vulnerable sources. Journalists of all backgrounds and beats must know how to cover sensitive stories without causing this additional harm. By attending our class, you will learn:

• How to build trust with victims and other vulnerable sources.
• How to motivate sources to share their story in empowering ways.
• Additional resources to use when covering stories involving victims of trauma.

About Your Instructor

JENIFER MCKIM | McKim is a senior reporter with the GBH News Center for Investigative Reporting and a clinical instructor of investigative journalism at Boston University. She specializes in social justice issues including criminal justice, child welfare and consumer debt. She has won numerous awards, including the national Edward R. Murrow Award, a Casey Medal for Meritorious Journalism, and the Freedom of Information Award from the New England First Amendment Coalition. She was a finalist for the 2005 Pulitzer Prize in Public Service. Before joining center in 2013, McKim worked as a staff writer at The Boston Globe, the Orange County Register in Southern California and the San Juan Star in Puerto Rico. She is a fellow of the Nieman Foundation for Journalism at Harvard University.

Previous 30 Minute Skills Classes

Drone Journalism | Drones are increasingly being used by journalists to capture high-quality images and other types of data to help report important stories. By attending this class, you will learn: (1) the requirements needed to begin using drones in reporting (2) the laws, regulations and ethics governing drone use and (3) additional resources to help your newsroom begin using drones for newsgathering.

How to Verify Information Online | In an age of information overload, finding credible sources is increasingly difficult. By attending this class, you will learn: (1) tech tips to help verify information, including reverse image searching (2) how to identify bots and other fake social media accounts and (3) where to find open-source tools to assist in digital media investigations.

FERPA and Public Records | What is or is not a FERPA record has become more consequential during the COVID-19 pandemic given the increasing demand for school data. By viewing this lesson, you will learn: (1) more about the history and purpose of FERPA (2) under what circumstances and to what types of educational institutions FERPA applies and (3) how to best respond to public record denials that are incorrectly attributed to FERPA.

Self-Care for Journalists | After interviewing people who have suffered great loss or covering various conflicts, journalists of all backgrounds may need help coping with their own exposure to traumatic events. By viewing this class, you will be able to: (1) explain the rationale for good self-care (2) identify areas where self-care practical tools may be necessary and (3) begin to implement specific self-care strategies or practical tools.

Web Scraping 102 | This is the second of two introductory lessons taught by NEFAC’s Maggie Mulvihill about collecting online data through web scraping. By viewing this class, you will learn: (1) additional ways to scrape websites for information (2) how to use free online tools for web scraping and (3) how to scrape data from PDF documents for use in spreadsheets.

Web Scraping 101 | This is the first of two introductory lessons taught by NEFAC’s Maggie Mulvihill about collecting online data through web scraping. By viewing this class, you will learn: (1) how web scraping can be helpful to data collection (2) where to find free tools to use for web scraping and (3) how to begin scraping various websites for information and data.

HIPAA and Public Records | The Health Insurance Portability and Accountability Act, or HIPAA, is one of the most misunderstood laws. Government officials often incorrectly cite the 25-year-old federal statute. By completing this lesson, you will learn (1) the history and purpose of HIPAA (2) under what circumstances and to what types of entities HIPAA applies and (3) how to best respond to public record denials that are incorrectly attributed to HIPAA.

Data Visualization 101 | While there are encouraging signs that COVID-19 in New England is becoming less severe, telling stories using data will continue to be an important skill for journalists covering any beat. By viewing this lesson, you will learn (1) how to find and obtain reliable health data (2) how to create simple data visualizations using free online tools and (3) how to identify story ideas based on vaccination data.

Protecting Women Journalists | With newsrooms often lacking effective support systems, women journalists are regularly belittled, have their professionalism questioned and endure mistreatment strictly based on their gender. By viewing this lesson, you will learn about: (1) The types of threats currently facing women journalists (2) How to protect yourself from online trolling and (3) How to stay safe at protests and large demonstrations.

How to Respond to a Subpoena | For an increasing number of New England newsrooms without regular access to attorneys, these legal orders can be intimidating and infringe on the rights of local journalists. Taught by attorney Matthew Byrne of Gravel & Shea in Burlington, Vt., this lesson teaches you: (1) the history of subpoenas and their legal authority (2) arguments and strategies that can be made in response to a subpoena (3) and how to advocate for yourself and newsroom when in court.

Data Cleaning 102 | This lesson is taught by NEFAC’s Maggie Mulvihill. It is the second of two introductory lessons on cleaning datasets obtained online or through public records requests. By completing this lesson, you will: (1) advance your data cleaning skills with OpenRefine (2) learn how to import dirty data from websites and increase memory in OpenRefine (3) build your facet and clustering skills (4) and learn how to split and merge data.

Data Cleaning 101 | The first of two introductory lessons on cleaning datasets obtained online or through public records requests. Instructed by NEFAC’s Maggie Mulvihill, a professor at Boston University. By completing this lesson, you will: (1) understand what data cleaning is and why it’s necessary (2) learn about the free tools available to help clean data and (3) begin building your data cleaning skills.


NEFAC was formed in 2006 to advance and protect the Five Freedoms of the First Amendment, including the principle of the public’s right to know. We’re a broad-based organization of people who believe in the power of an informed democratic society. Our members include lawyers, journalists, historians, academics and private citizens.

Our coalition is funded through contributions made by those who value the First Amendment and who strive to keep government accountable. Please make a donation here.

Leadership Circle donors include Hearst Connecticut Media Group, The Boston Globe, Paul and Ann Sagan, and the Robertson Foundation. Major Supporters include Boston University, WBUR-Boston, the Academy of New England Journalists, the Society of Professional Journalists Foundation, Genie Gannett and Linda Pizzuti Henry.